Last edit: 05-03-17 Graham Wideman

Models

The series of models below were drawn at SDSU to illustrate the roles that Information Systems can play. 

The many roles can be broadly arranged into two main categories: "Operational" and "Decision Support".

• "Operational": support of everyday work processes.
  • "Local automation"
  • Local Accountability, Planning
  • Automated Communication with Local Customers
• Enterprise-Level "Decision Support": data aggregated and analyzed to provide information suitable for understanding current situation, and projecting into the future.

These are elaborated below.

"Local Automation", Accountability and Planning

Automated Communication with Customers

Enterprise-level Decision Support System ("DSS")

1. Why? Pressure from rapidly changing environment....

2. . . . calls for Informed Adaptation . . .

3. Evolutionary attempt to use existing local-automation systems for this. . .

4. Coordination of work processes and systems also leads to ability to integrate information coherently at enterprise level. . .

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