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Last edit: 05-03-17 Graham Wideman


"Flow of Services" Model
Article created: 98-07-17

I drew the model below to illustrate, at a coarse level of detail, the relationships between the four SDSU Divisions.

This model focuses on the functions of the divisions and  how services and resources flow through the organization, ultimately to our customers (on this diagram, generally "downwards" -- in a previous version I had the diagram flipped vertically so that customers were at the top, but it was too distressing to have the flow upwards). 

This arrangement is much better than the org chart in conveying the essential nature of the roles played by each division.

ServiceFlow2.gif (22105 bytes)

Information Systems and Communications Implications

There are several important information systems and communications implications:

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